Customer Service Team Member - *REGISTER YOUR INTEREST*

London, England, United Kingdom · Customer Experience

Description

Customer Service Team Member - Register your interest for future roles.

We'll be looking for new Customer Experience champions in the coming weeks, register your interest here!


Curve are on a mission! We are looking for an exceptional candidate to support our most important asset , our customers. Customer Experience Champions at Curve are the gateway to our customers and face of the company. The majority of our time is spent answering inbound customer support queries in our CS ticketing system, by email (and occasionally by phone), capturing feedback (good and bad), and exploring technical and legal queries (with the support of relevant colleagues).


This is a great opportunity to get in at the launch of a ground-breaking mobile FinTech startup and be a part of its success, as well as learning new skills from an awesome team of people, and making your mark on how Curve engages with its customers


What your day will involve:

Requirements

What we need to see from you:

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.


We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Apply for this job